Refund policy
No Return & No Refund Policy
At Acrilite, all sales are final. We operate a No Return, No Refund policy.
Once an order has been placed and delivered, we do not accept returns, exchanges, or refund requests for change of mind, incorrect product selection, personal preference, or any other reason.
Damaged, Defective, or Wrong Items
Please inspect your order carefully when you receive it. If you receive an item that is damaged, defective, or different from the item you ordered, please contact us immediately at:
Please provide your order number and clear photos/videos of the product and packaging so that we can review the issue.
If the issue is verified as our responsibility, we may offer an appropriate resolution at our discretion.
Order Cancellation
Orders cannot be cancelled once they have been processed or dispatched.
If you wish to cancel an order, please contact us as soon as possible after placing it. Cancellation requests are not guaranteed and depend on whether the order has already been processed.
Exchanges
We do not offer exchanges. Please carefully check the product details, size, color, and specifications before placing your order.
Sale Items
All sale, discounted, promotional, or clearance items are final sale and are not eligible for return, exchange, or refund.
Refunds
We do not provide refunds for delivered orders except where a product is verified to be defective, damaged during delivery, or incorrectly supplied by us, subject to our review and approval.
Contact Us
If you have any questions regarding this policy, please contact us at:
Email: anasabubakar179@gmail.com
No Return • No Refund • All Sales Final