Shipping policy
Shipping Policy
At Acrilite, we are committed to delivering your orders safely and on time.
Order Processing
Orders are usually processed and dispatched within 1–3 business days after the order is confirmed.
During weekends, public holidays, promotional campaigns, or periods of high order volume, processing may take a little longer.
Delivery Time
We currently offer delivery across Pakistan.
Estimated delivery time is:
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Major Cities: 2–5 business days
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Other Areas: 3–7 business days
Please note that delivery times are estimates and may vary depending on the courier service, location, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
From time to time, we may offer free shipping promotions on selected products or orders.
Cash on Delivery
We offer Cash on Delivery (COD) on eligible orders across Pakistan.
Customers are requested to provide a correct and complete delivery address and a valid phone number when placing an order.
Order Tracking
Once your order has been dispatched, you may receive tracking information through your provided contact details, where available.
You can use the tracking information to check the status of your shipment.
Incorrect or Incomplete Address
Customers are responsible for providing accurate delivery information.
If an order cannot be delivered because of an incorrect, incomplete, or unavailable address, additional delivery charges may apply if the order needs to be re-shipped.
Delayed or Lost Orders
While we work with reliable courier services, Astrolix is not responsible for delays caused by courier companies, weather conditions, natural disasters, public holidays, strikes, or other circumstances beyond our control.
If your order appears to be significantly delayed, please contact us at:
Damaged Packages
Please inspect your package immediately upon delivery. If your package or product appears damaged, contact us as soon as possible and provide your order number along with clear photos or videos of the package and product.
We will review the issue and provide an appropriate resolution where applicable.
Contact Us
For any shipping-related questions, please contact us:
Email: anasabubakar179@gmail.com
Store: Acrilite
We appreciate your trust and look forward to serving you.