Terms of service
Terms of Service
Welcome to Astrolix. By accessing our website or purchasing products from us, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our website.
1. General
Acrilite operates this online store and provides products and services to our customers. Throughout the site, the terms “we,” “us,” “our,” and “Acrilite” refer to Acrilite.
By using our website, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.
However, product colors and appearance may vary slightly depending on your device screen, lighting, photography, or product batch.
We reserve the right to correct errors, update product information, or change product availability at any time without prior notice.
3. Prices and Payments
All product prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.
We reserve the right to change product prices at any time without prior notice.
For Cash on Delivery orders, payment must be made to the courier at the time of delivery.
4. Orders
When you place an order through our website, you agree to provide accurate and complete information, including your name, phone number, email address, and delivery address.
We reserve the right to refuse, cancel, or limit any order if we suspect fraudulent activity, incorrect information, product availability issues, or other circumstances that may affect the fulfillment of the order.
5. Order Cancellation
Orders may be cancelled only if they have not yet been processed or dispatched.
Once an order has been processed or dispatched, cancellation may no longer be possible.
6. Shipping and Delivery
We currently offer delivery across Pakistan.
Estimated delivery times are provided on our Shipping Policy page. Delivery times may vary due to courier delays, weather conditions, public holidays, incorrect customer information, or other circumstances beyond our control.
Please refer to our Shipping Policy for additional information.
7. Returns and Refunds
Astrolix follows a No Return, No Refund policy.
All sales are final unless the product is verified to be defective, damaged during delivery, or incorrectly supplied by us.
For more information, please refer to our No Return & No Refund Policy.
8. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us immediately at:
You may be required to provide your order number and clear photos or videos of the product and packaging so that we can investigate the issue.
9. Intellectual Property
All content on the Astrolix website, including logos, text, images, graphics, product descriptions, designs, and other materials, is owned by or licensed to Astrolix unless otherwise stated.
You may not reproduce, copy, modify, distribute, or use our content without prior written permission.
10. Prohibited Uses
You agree not to use our website:
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For any unlawful or fraudulent purpose
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To violate any applicable laws or regulations
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To interfere with the operation or security of our website
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To attempt unauthorized access to our systems
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To submit false or misleading information
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To misuse our products, website, or services
11. Third-Party Services
Our website may use third-party services, including payment providers, courier companies, analytics services, advertising platforms, or other service providers.
Your use of such services may also be subject to the terms and policies of those third parties.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Astrolix will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
We are also not responsible for delays or failures caused by circumstances beyond our reasonable control.
13. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will become effective when posted on this page. You are responsible for reviewing this page periodically for updates.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
Store: Acrilite
Email: anasabubakar179@gmail.com
By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.